Hicksville Public Schools

 Communications Procedures

Good communication is the foundation for a strong home-school partnership. Hicksville Public Schools has developed this brochure in order to promote open and respectful conversations to continue to strengthen those partnerships. Good communication begins with the staff member closest to the situation you wish to discuss as that person will most likely have the most information. In advancing our desire for the most helpful communication and resolution of any issue, please begin with Step 1 and move to the next step if necessary.

Addressing concerns is our first priority. We have established these protocols to assist you and thereby your child’s educational experience in a positive and supportive manner.

For Grades K-5:

STEP 1   Classroom Teacher
STEP 2   Building Principal
STEP 3   Asst. Supt. for Curriculum & Instruction
STEP 4   Superintendent

For Grades 6-12:

STEP 1   Classroom Teacher
STEP 2   Guidance Counselor
STEP 3   Assistant Principal
STEP 4   Building Principal
STEP 5   Curriculum Supervisor
STEP 6   Asst. Supt. for Curriculum & Instruction 
STEP 7   Superintendent

Curriculum Instruction Questions:

STEP 1   Classroom Teacher
STEP 2   Guidance (Secondary Only)
STEP 3   Assistant Principal (Secondary Only)
STEP 4   Curriculum Supervisor
STEP 5   Building Principal
STEP 6   Asst. Supt. for Curriculum & Instruction
STEP 7   Superintendent

Athletic Concerns/Questions:

STEP 1   Coach
STEP 2   Director of Athletics
STEP 3   Assistant Principal
STEP 4   Building Principal
STEP 5   Superintendent

Special Education Concerns/Questions:

STEP 1   Classroom Teacher
STEP 2   Guidance (Secondary Only)
STEP 3   Psychologist
STEP 4   Assistant Principal (Secondary Only)
STEP 5   Assistant Director of Special Ed & PPS
STEP 6   Building Principal
STEP 7   Executive Director of Special Ed & PPS
STEP 8   Asst. Supt. for Personnel
STEP 9   Superintendent

School Personnel Concern/Questions:

STEP 1   Building Principal
STEP 2   Asst. Supt. for Personnel
STEP 3   Superintendent

Building Use Permit Requests:

For Field & Gymnasium:

STEP 1   Director of Facilities
STEP 2   Director of Athletics
STEP 3   Asst. Supt. for Business
STEP 4   Superintendent

For General Building Use:

STEP 1   Building Main Office
STEP 2   Director of Facilities
STEP 3   Asst. Supt. for Business
STEP 4   Superintendent

Medical Concerns/Questions:

STEP 1   School Nurse
STEP 2   Guidance (Secondary Only)
STEP 3   Assistant Principal (Secondary Only)
STEP 4   Building Principal
STEP 5   Executive Director of Special Ed & PPS
STEP 6   Asst. Supt. for Personnel
STEP 7   Superintendent

For Powerschool and Parent Portal Issues:

STEP 1   Building Principal
STEP 2   Director of Educational Technology

For iPad and Chromebook Issues:

STEP 1   Computer TA in Building
STEP 2   Assistant Principal (secondary only)
STEP 3   Director of Educational Technology

Food Service Concerns:

STEP 1   Whitsons Food Service 
STEP 2   Asst. Supt. for Business

Transportation Concerns/Questions:

STEP 1   Parents know your child’s route number
STEP 2   Supervisor of Transportation
STEP 3   After Hours EBT 516-935-2277
STEP 4   Building Principal
STEP 5   Asst. Supt. for Business
STEP 6   Superintendent

Other Transportation Concerns/Questions:
(behavior on school buses, etc.)

STEP 1   Bus Driver
STEP 2   Assistant Principal (Secondary Only)
STEP 3   Building Principal
STEP 4   Supervisor of Transportation
STEP 5   Asst. Supt. for Business

Other School Activities:

STEP 1   Activity Advisor
STEP 2   Assistant Principal (Secondary Only)
STEP 3   Building Principal
STEP 4   Curriculum Supervisor
STEP 5   Asst. Supt. for Curriculum & Instruction
STEP 6   Superintendent

Budget Concerns/Questions:

STEP 1   Asst. Supt. for Business
STEP 2   Superintendent

Visit the District Directory for contact information.

If your issue has not been resolved after following ALL the appropriate steps in the communication procedures, then please contact the Board of Education at 516-733-2106.